I know you may be disheartened and stressed by the slow shipping of the AVF Shield and Cartridge System with the new variants of Covid spreading. I realize you may even feel as though we are or have let you down.
Our mission has always been to provide products that help keep people safer. It is at the center of everything we do.
The truth is, our ability to ship the AVF is at the mercy of the manufacturing and supply chain processes that we have no control over. We have provided updates as we received them and the updates have not always been met due to circumstances beyond even our suppliers' control.
THE PLASTIC SUPPLIER IN TEXAS was affected by the ice storm several weeks ago which put them behind in mask production which affected our ramp up ability. However, all of the supply issues should be resolved by month-end.
Our staff is dedicated to doing whatever it takes. Despite the long working hours and all they have endured this past year, they are still giving their all.
No matter what, we are here for you. We will continue pushing for quicker shipping until we get every order is out the door.
Thank you for your continued patience and hanging in there with us as we work to provide more safety around the spread of Covid.
While we are following a FIFO (first-in, first-out) method to shipping, we have prioritized some orders based on essential workers. The remaining orders shipping target dates are as follows:
December Orders SHIPPED
January Orders: Will be completed the week of 4/16 (1/2 completed)
February/March orders: Will be completed the week of 4/23
"This mask is everything, works well!" - Kim B
"They fit great, and the white color is fantastic!" - Carol B
"I got my mask today. I wore it when I went food shipping today. The best mask really and I have so
many masks and they all hurt my ears. This is the one for me." - Kathy
Please note: While we will do our best to accommodate your needs, due to Covid-19 and the personal use of the products, we are unable to take returns at this time. Please see our return policy. Please note delivery times could be delayed due to fluctuating demand for specific products like the new AVF Shield and Cartridge System.
Copyright 2020 Ramshield Inc. All right reserved.